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Telegram Web App
for Megafon: customer
support training
#Коммуникации & телеком
How to make the training engaging and easy to understand, flexible and transparent?

The Web App saw 35 000 interacction in the first month!

The case study and results coming soon.
Boosting ranks to the Top:
how we scaled up the sales of a Big Fashion Retailer
Catchy Direct
Communication and Email Marketing Cases:
Convergent Experience
#Communications & telecom
Digital activities
of the top telecoms
in 2022 (Russia)
#Communications & telecom
Televeterinary:
helping clinics to implement
teleservice in a quick
and efficient way
How to work with the audience from a highly regulated segment
#Dark marketing
How to engage
all the employees
to the NPS score growth
Сase: Kozara by Convergent
Designing complex
systems: 100+ features
accessed every day
CASE: CORPORATE UNIVERSE
Four years of sales force
motivation via digital gamified
communications
#Dark marketing
CASE: SALES REP MOTIVATION
How to simplify work processes
for thousands of employees
and increase sales by 59%
#FMCG
CASE: HEARTFUL GRANNY CHATBOT VERA VASIL'EVNA
How we created a virtual
grandma connecting
with generation Y
#NPOs
CASE: Consulting as a driver of brand media development
How to drive uninterrupted
interest of the most flexible
and fickle audience for 8 years?
#FMCG
CASE: Developing of private communities
We need more organizers:
how we solved the case
of the Openland chat platform
#Communications & telecom
case: Transforming a customer experience in finance
How we were developing
a strategy to humanize
the automated customer experience
#Fintech
Case: AcademCity
How to manage rationally
when your company grows fast
#Education
Сase: H&M online shopping

To find growth points
in the online purchase process
#Fashion retail
How power metrics
allowed us to analyze
33 brands every month
#FMCG
Onboarding at Convergent
How to increase
the level of successful
onboarding to 90%
We need more
organizers:
how we solved
the case of the
Openland chat
platform
How we were developing
a strategy to humanize
the automated customer experience
How to manage
rationally when
your company
grows fast
To find growth
points in the online
purchase process
Consulting, strategy, content and creative design — our extensive capabilities are focused on delivering inline with your business goals
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